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Policies in one place

The Local Teachers (“we”, “our”) is committed to protecting the privacy of all visitors to our Website thelocalteachers.co.uk and all visitors who access our Website or services through any mobile application (together, “Website”).

Please read the following privacy policy which explains how we use and protect your (“you” or “your” refer to any User, no matter whether you are a Tutor or Student) information, as the data controller for the purposes of the GDPR (General Data Protection Regulations EU 2016/679) and related UK legislation.

We reserve the right to modify this notice without notice by posting any changes on our Website.

INFORMATION THAT WE COLLECT
HOW WE USE YOUR DATA

PURPOSES FOR WHICH WE WILL USE OUR PERSONAL DATA

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Category of Personal Data Purpose/Activity Lawful basis for processing including basis of legitimate interest
Personal details including name and contact information To enable us to register you as a new customer and to enable us to manage and process transactions and our relationship with you. We also use contact information to deliver notifications and relevant marketing materials. (a) Performance of a contract with you. (b) Necessary for our legitimate interests (to recover debts due to us). (c) Necessary for our legitimate interest (to develop and grow our business).
Identity verification information To enable us to verify the identity of Tutors using the Website and comply with money laundering regulations. (a) Performance of a contract with you. (b) To meet our legal obligations.
Profile details Profile details provided by Tutors are used to process Tutor applications to join the site. Some data collected by third parties and automatically generated data (Tutor reviews and Tutor scores for example) are used to assess Tutor’s continuing suitability to use The Local Teachers, as communicated on Tutor dashboards, in our FAQs and in our t&cs. (a) Performance of a contract with you (b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
Credit card information and payment details To facilitate transactions including billing Students for Lessons as agent for the Tutor and passing on payments to Tutors for lessons taught. (a) Performance of a contract with you. (b) Necessary for our legitimate interests (to be able to take payments for services).
Location details To enable us to fulfil our contract in helping to facilitate matches between Tutors and Students through the Website and to allow us to invoice for Lessons. Anonymised location data is also used to aid us in understanding our user base through analytics. (a) Performance of a contract with you. (b) Necessary for our legitimate interests (to be able to provide and take payments for services).
Special categories of personal information including criminal conviction information To enable us to display “Background Checked Status” on Tutor profiles, as described in our t&cs. (a) Performance of a contract with you. (b) Necessary for our legitimate interest (to be able to display “Background Checked Status” on Tutor accounts).
Electronic identification data including IP address and information collected through cookies To enable us to analyse the use of the Website and help improve the Website’s usability. (a) Necessary for our legitimate interest (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).
User activity details and user preferences To enable Users to communicate with other Users of the Website, to facilitate matches between Tutors and Students and to aid our understanding of our User base. User preferences are stored to enable us to comply with user preferences. (a) Performance of a contract with you. (b) Necessary for our legitimate interest (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).
Contractual details including the goods and services provided To enable us to facilitate transactions correctly and to fulfil our legal obligations to keep financial records. (a) Performance of a contract with you. (b) To meet our legal obligations.
Device and browser details To help us improve the Website’s usability. (a) Necessary for our legitimate interest (to enable us to keep our Website updated and relevant and improve its usability).

OTHER IMPORTANT PRIVACY POLICY INFORMATION

We have set out below, in a tab format, a description of the disclousure of your information, security, data retention, use of cookies, and legal rights.

PAYMENT POLICY

Find high quality one-to-one tuition at affordable prices. Our tutors aren’t just subject experts. They are also role models, mentors and coaches. Young, bright and successful, they have a strong understanding of the contemporary curriculum and the academic pressures today’s students face. Excellent communication skills are vital for effective teaching – which is why we interview every tutor as part of our selection process.

Changes to our Privacy Policy

Any changes to our Privacy Policy will be posted to the Website and, where appropriate, via e-mail.